Accessibility Statement

At Housal, we are committed to ensuring that our platform is accessible to everyone, including people with disabilities. We believe that everyone should have equal access to real estate information and services.

1. Our Commitment

We are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our platform is accessible to people with disabilities.

2. Accessibility Features

Our platform incorporates various features to enhance accessibility:

2.1 Navigation and Structure

• Clear and consistent navigation throughout the website
• Logical heading structure for screen readers
• Skip navigation links to main content areas
• Breadcrumb trails for easy navigation
• Descriptive page titles and headings

2.2 Visual Design

• Sufficient color contrast between text and background
• Text that can be resized up to 200% without loss of functionality
• Readable fonts and appropriate text spacing
• Visual focus indicators for keyboard navigation
• No reliance on color alone to convey information

2.3 Keyboard Accessibility

• Full keyboard navigation support
• No keyboard traps that prevent navigation
• Clear focus indicators on interactive elements
• Logical tab order throughout the interface

2.4 Screen Reader Compatibility

• Alternative text for all meaningful images
• ARIA labels and landmarks for better context
• Descriptive link text instead of "click here"
• Proper form field labels and instructions
• Status messages and error notifications

2.5 Multimedia Content

• Text alternatives for images and icons
• Captions and transcripts for video content (where applicable)
• Control options for media playback

3. Assistive Technologies

Our website is designed to be compatible with common assistive technologies, including:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser accessibility features

4. Browser and Device Compatibility

We aim to support the latest versions of major browsers and ensure our platform works across various devices and screen sizes:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge
• Mobile browsers (iOS Safari, Chrome Mobile)

5. Known Limitations

Despite our best efforts, some limitations may exist:

• Third-party content and plugins may have accessibility limitations
• User-generated content (property listings from external sources) may not always meet accessibility standards
• Some legacy features may require updates to meet current standards

We are actively working to address these limitations and improve accessibility across our platform.

6. Ongoing Improvements

Accessibility is an ongoing effort. We regularly:

• Review and test our platform for accessibility compliance
• Train our team on accessibility best practices
• Incorporate user feedback to improve accessibility
• Update our platform to meet evolving standards
• Conduct accessibility audits and remediation

7. Third-Party Content

Some content on our platform may come from third-party sources, including property listings, embedded maps, and social media feeds. While we encourage all partners to follow accessibility standards, we cannot always guarantee the accessibility of third-party content.

8. Feedback and Assistance

We welcome your feedback on the accessibility of Housal. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

9. Alternative Formats

If you require information from our website in an alternative format, please contact us using the details above. We will work with you to provide the information in a format that meets your needs.

10. Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint. We take all accessibility concerns seriously and will investigate and respond to all complaints.