Privacy Policy

Your data, your control

At Housal, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: March 3, 2026

1. Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials and profile details
  • Property preferences and search history
  • Communication records with agents or property owners
  • Payment information for subscriptions

Automatically Collected Information

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and preferences
  • Cookies and similar tracking technologies
2. How We Use Your Information
  • To provide and maintain our services
  • To connect you with property listings and real estate professionals
  • To personalize your experience and show relevant properties
  • To communicate with you about your inquiries and account
  • To improve our platform and develop new features
  • To detect and prevent fraud and security threats
  • To send marketing communications (with your consent)
3. Information Sharing
  • With Property Professionals: When you inquire about a property, we share your contact information with the relevant agent or property owner
  • Service Providers: Third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition
4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices
  • Access and review your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Restrict or object to certain processing activities
  • Data portability - receive your data in a structured format
6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These help us remember your preferences, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

View our Cookie Policy
7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inactive accounts may be deleted after 24 months of inactivity.

8. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Bonifacio Global City, Taguig City, Metro Manila, Philippines